Sonata Information Technology Ltd
Sonata Information Technology Ltd

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Raja Chanda
Email : raja.chanda@sonata-software.com
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Business Intelligence / Data Warehousing

Today's competitive business landscape necessitates companies to seek better ways to manage and monitor their data and information assets to derive Business Intelligence (BI). However, quite often the seamless flow of information is inhibited by silos of information present in heterogeneous formats and lack of elegant reporting solutions. The decision makers have been unable to use this data effectively because of its sheer volume. It's important to unlock the hidden knowledge behind the data lying in segregated systems to get a true picture of organization's health.

Business Intelligence is the enabling technology that provides organization an end-to-end solution for managing, organizing and exploiting data throughout the enterprise. These enabling technologies provide tools to bring all the pieces of your business together in a single organized data repository that is driven by common set of business definitions.

Sonata's BI Practice:

Sonata's BI practice is 11 years old & the team has to its credit numerous successful Data-warehousing / Business Intelligence projects in India as well as overseas. The 150+ BI team consists of a mix of dynamic technical and functional professionals providing technical and business insights required for providing a comprehensive BI solution. Their vast experience in executing BI solutions equips them with the knowledge, skills and confidence to provide the right solution. Over the years, the team has gained an experience of over 500+ person years of experience and executed projects using various tools and technologies including:

» Oracle Sales Analyzer
» Oracle Financial Analyzer
» Oracle Express Server
» Business Objects
» Cognos
» MS SQL 2005
» MS Performance Point Server (including Office Business Scorecard Manager & Proclarity)
» Microstrategy
» Geac/Comshare
» Ascential Datastage
» Informatica etc etc

BI related services offered by Sonata include:

  • Business Intelligence Consulting Services: Business requirement definition, Data acquisition, Information gap analysis, Data Warehouse Architecture, Data Quality, Data Warehouse management, Metadata management, and Data access.

  • Development Services: Development of Extraction & Cleansing tools, Conversion tools, Developing custom OLAP applications

  • Implementation services: Business intelligence tools integration & configuration, Data Warehouse design & build, populating the Data Warehouse.


BI Optimization Consulting Services

The dynamic business landscape, high levels of competition and ever demanding customers have forced organizations to look at ways of ensuring availability of actionable information on the business decision makers desktop. The woes of CIOs and IT managers are compounded with companies resorting to inorganic growth and thereby inheriting widely disparate systems. While some organizations are still exploring an optimized way to consolidate data and earn some intelligence out of it, many are static at a "rear view" stage relying on historical approach. This leaves different organizations at different stages of their BI maturity lifecycle of managing, controlling aligning and transforming enterprise data to intelligence.

The BI consulting practice at Sonata started in 1996 has been involved in guiding enterprises progress through various stages of BI maturity. Rather than looking at short term 'quick-fix' solutions, Sonata helps organizations align their business intelligence roadmap to organizational goals. Constraints of cost, time and resources are kept in perspective while arriving at this roadmap.

A typical enterprise BI and data warehousing infrastructure environment may include data marts, operational data repositories, enterprise data (reported out from ERPs, financial systems, CRM etc). This is assessed across multiple dimensions including data, information, intelligence, technology and time. The interests of the stake holders that include executive management, business users, IT department are taken into consideration at this juncture.

The gaps between the desired state and current state are identified clearly and a phased approach is suggested to gulf the chasm. A road map aimed at enhancing the BI maturity of the organization is developed. Impacts of various related technologies like SOA on the architecture are evaluated to suggest the best-fit solution that fits the constraints of resources. The BI optimization consulting services engages the customer through a workshop and Proof of Concept (PoC) based approach there by reducing the risks and bringing more predictability into the entire process.

Methodlogy

Sonata's BI methodology goes through an iterative and a phased approach where functional prototypes are built to demonstrate the requirement specifications and fine-tuned for the application construction

Business Requirement Study [BRS]: Define and clarify the scope, analyze information Gap, identify source data.
Strategy Phase [SP]: Technical Architecture design, Identify Warehouse and metadata management processes, Define implementation road map, identification-selection -and / design end user access tools.
Implementation & Integration [I&I]: Extraction, Transformation and cleansing source data, developing Custom OLAP applications, up-loading data, testing.
Maintenance Phase [MP]: Data consistency, Metadata

SonnetBI :

SonnetBI - Sonata's suite of Business Function Analyzers - provides centralized data management, specialized analysis, seamless data integration and multi-level sophisticated visualization. This framework acts as implementation accelerators & empowers decision makers with complete, accurate views of business processes and resources. Sonata's methodology based highly scalable approach to deployment provides error-free implementations and faster time to value. SonnetBI has preconfigured KPI's for analysis having over 180 KPI's covering the functions for Sales, Marketing, Purchase, Inventory, Finance, Production & Supply chain. These KPI's are arranged in a persona specific role format within SonnetBI

SonnetBI is a solution framework based on the suite of Sonata Functional Business Analyzers. The approach used in SonnetBI enables companies to analyze and monitor business processes across geographic locations and business units. SonnetBI supports this enterprise-wide analysis by extracting data from several sources, loading it into a centralized operational database, and using the data to populate customizable dashboards.

In SonnetBI, SQL Server 2005 provides centralized data storage capabilities that enable companies to consolidate functional and financial data. The solution also provides sophisticated reporting and analytical services that support forecasting and analytical tasks. Microsoft Office Business Scorecard Manager 2005 provides a reliable and pragmatic approach through persona-based scorecards and dashboards that provide information access to all employees, and show how projects align with KPIs and objectives. SharePoint Portal Server 2007 provides the collaboration platform that supports executive dashboards and enables easy data monitoring and sharing across the enterprise.


The framework comprises of a data warehouse built on SQL Server 2005 with a Unified Dimensional Model (UDM). The UDM contains industry / function specific KPI's. The business Scorecard Manager uses these KPI's to render the persona wise Scorecards / Dashboards. The supporting reports / Drill Downs utilize a combination of SQL Server Reporting Services (SSRS) and office web components. Sonata has developed preconfigured KPI framework using powerful Microsoft Office Business Scorecard Manager in the form of BSW templates that organizes all and different types of data behind the scenes and provide a user-friendly web-based interface in users desktop through powerful dashboards.

The predefined BSW templates help reduce implementation time and cost through defined set of KPI's and dashboards evolved over years of varied industry experience. Besides, the framework offers Rich functionality and flexible data model and targets reports for all functionalities and multiple personas at all levels.
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Microsoft BI Centre of Excellence


Sonata's established Microsoft BI Center of Excellence has been leveraging on the Microsoft platform, including SQL Server 2005, Office Performance Point Server2007, Office2007, SharePoint Server2007 and a highly skilled team of technical and functional consultants to provide solutions that collate multi-source data and build customized, user-centric, decision-enabling solutions. Highlights of our competency center include:

  • Expertise across the entire Microsoft BI stack - including SQL Server 2005, Office Performance-Point Server 2007, Office 2007, Microsoft Office Share Point Server 2007, Microsoft BSM & ProClarity through various early adopter programs
  • Value-added solutions that leverage the enhanced capabilities of Microsoft BI stack including analytics & reporting, dashboards and scorecards
  • More than 150 skilled technical and functional consultants

SonnetBI for CRM


Sonata's Role based layered Sales, Service and Marketing analyzers offer "out-of-the-box" KPIs leveraging the Dynamics CRM Analytics Foundation, Office 2007, MOSS2007 and Microsoft Office Performance Point Server 2007 to enable business users to make informed choices and hence drive customer-focused business. Sonata's data mining models, built using the Universal Data model, extract information from Dynamics CRM and perform analyses to provide insights into leads, opportunities, customers and service requests across multiple dimensions of geographies, customers, timelines etc. Dashboards powered by Microsoft Performance Point Server 2007 helps organizations perform tiered, drilled down analysis through various levels of KPIs, allowing executives to go beyond a broad overview of organizational health. In fact it helps them to zero in on specific issues and their potential root causes. This enables swifter decision-making and greater information visibility across the corporate hierarchy.
Analytics based on predictive data mining helps business users prioritize the leads, opportunities etc.

SonnetBI for AX

This suite of business analyzers, pre-configured to Microsoft Dynamics™ AX , transforms data into intelligence to help Line of Business/Operational managers to gain contextual insights into their respective business performances. SonnetBI for AX delivers more than 150 Key Performance Indicators (KPIs).
Some of the indicators include Sales Variance, Competitive discounts, Budgeted Sales quantity/value, Inventory handling costs/budget, inventory carrying cost/budget, Promotion discount costs, targeted/actual sales per person.
SonnetBI for AX is a perfect fit for customers who are looking at deriving extra mileage out of their Microsoft Dynamics™ AX implementations.

SonnetBSM for AX
These Business Performance Management Scorecards for Microsoft Dynamics™ AX are built on Microsoft Office Business Scorecard Manager. Designed to provide intuitive persona-specific interfaces to senior executives and Line of Business managers, SonnetBSM allows organizations to perform tiered, drill down analysis. It helps executives zero down from a broad overview of organizational health to specific issues and their root causes through various levels of KPIs